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ATPC operates a terminal for the storage of petroleum and petrochemical products. It goes without saying that the safety of employees is extremely important. 
Recognizing the critical importance of reliable and secure communications to ensure personnel safety, ATPC sought a communications solution that prioritized reliability, sustainability and flexibility.

Challenge:

ATPC faced the challenge of implementing a communications system that was consistent with their core value of prioritizing personnel safety. Key requirements included adopting TETRA technology, while ensuring the ability to implement additional security features and maintain a high level of service availability.

Solution:

Citymesh worked with ATPC to design and implement a comprehensive communications system tailored to their specific needs:

  • DIMETRA Express TETRA system: A DIMETRA Express TETRA system was deployed, using TETRA technology known for its reliability to ensure secure and efficient communications within the terminal.
  • Motorola MTP8500Ex radios: Provided Motorola MTP8500Ex radios and accessories designed for hazardous environments, ensuring personnel have reliable communications tools that meet safety standards.
  • 24/7 Full Service Concept: Provided a full-service approach that offers around-the-clock support and maintenance to ensure uninterrupted communications availability.
  • Repair Insurance Program: Implemented a repair insurance program that minimizes downtime in the event of equipment malfunction or damage, further enhancing the reliability of the communications system.
  • Updated Fleet Map: Tailored an updated fleet map to ATPC’s current communication needs, ensuring efficient communication and coordination among personnel.
  • Implementation of Emergency and Man-Down Features: Integrated emergency and man-down features into the communications system, enhancing personnel safety by enabling rapid response to critical situations.

Benefits:

The collaboration between Citymesh and ATPC resulted in significant improvements in communications reliability, security and flexibility:

  • Reliability and security: The redundant communications system, coupled with the use of TETRA technology and Motorola MTP8500Ex radios, ensures that personnel can rely on secure and efficient communications, with their safety at the forefront.
  • Flexibility and future proofing: The implemented solution is fully future-proof, allowing for the gradual addition of additional functionality, such as GPS location in man-down situations, ensuring that ATPC can adapt to evolving security requirements.
  • 24/7 full service support: Citymesh’s full-service approach provides ongoing support and maintenance, ensuring uninterrupted communications availability and peace of mind for ATPC.

Conclusion:

Citymesh’s customized communications solution has enabled ATPC to prioritize personnel safety while ensuring reliable and efficient communications within their terminal. By leveraging TETRA technology, robust radios from Motorola Solutions, and a comprehensive full-service approach, Citymesh has provided ATPC with a communications system that not only meets their current needs, but also prepares them for future security requirements and technological advancements.